ShippitDeveloper Centre

Receive bookings from Shippit

Shippit automatically generates a CSV file for each new order as it's booked by the merchant. The CSV file contains the booking and manifest details for the order. Configure your system to check for these files, download them, and process the orders.

It's important that you perform regular maintenance of this folder, and remove older booking files. You might prefer to do this on a regular cadence.

File location and naming

When a merchant creates a new order, the system generates a booking file, and transfers it to the SFTP server.

The booking file is in CSV format, and uses the manifest reference number as the filename. The booking files are put in the /shippit/inbound/ directory of the SFTP server.

The directory structure is configured when your account is set up, so the exact directory could be different depending on your configuration.

The booking CSV file

This table describes the columns in the booking file:

Column HeadingDescriptionExample
order_idShippit's unique identifier for the orderPPP1234567890
tracking_numberUnique tracking number for this consignmentCARR00098765
service_codeCarrier-specific code for the serviceEXP
sender_nameName of the senderJane Smith
sender_companySending company's nameACME Corp
sender_address_1Street address of the sender100 George Street
sender_suburbSuburb of the senderSydney
sender_postcodePostcode of the sender2000
sender_stateState of the senderNSW
sender_contact_numberSender's phone number0400123456
receiver_nameName of the recipientJohn Doe
receiver_address_1Street address of the recipient250 Collins Street
receiver_suburbSuburb of the recipientMelbourne
receiver_postcodePostcode of the recipient3000
receiver_stateState of the recipientVIC
receiver_contact_numberRecipient's phone number0400654321
delivery_instructionsSpecial instructions for deliveryLeave at front door
item_quantityTotal number of items in the consignment2
total_weight_kgTotal weight in kilograms5.5
descriptionDescription of the consignment contentsClothing